E-commerce ERP & multichannel platform

One platform for your entire e-commerce

PlentyONE connects your operations, data and sales channels, in a single e-commerce ERP platform.
Save time and move faster with automated processes and efficient workflows. Extend your reach across more marketplaces and shops. Scale with confidence using a powerful, flexible, cloud-based solution.

Drive e-commerce without compromise.

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One platform, one source of truth

Put an end to system sprawl and fragmentation. Whether PIM, WMS, OMS, CRM, or channel management – everything runs automatically and in sync on a single platform, giving you full control, clean data, and better decisions.
More channels, launched faster

Access a centralised international marketplace portfolio and open up new channels at home and abroad. Pre-built integrations shorten your time to market and enable truly efficient multichannel management.
Lean operations, scalable growth

Automate more and more of your day-to-day operations. Turn manual routines and time-consuming tasks into fast, seamless processes – for error-free workflows, scalable growth, and less stress on your team.

Product Information Management

Manage and maintain your product information centrally and publish it in your channel-specific ways – for consistent, high-quality data across all your sales channels.

Explore PIM

Multichannel sales with marketplaces

Expand your business quickly and easily via pre-integrated connections to marketplaces and shops, and manage all sales channels centrally in a single system.

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Order management & fulfilment

Optimise your order management and fulfillment – with customisable workflows, automated transactions, fast fulfilment, and lean returns management.

Explore OMS

Inventory & warehouse management

Gain stock control and reliable warehouse operations – thanks to centralised inventory management with real-time data sync, flexible warehouse management, and efficient picking.

Explore WMS

Process automation & workflows

Automate recurring processes with smart workflows, reduce manual tasks and potential sources of error – and free up more time for value-adding work.

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Customer service & communication

Deliver great service by bringing customer data and communication together in one system and handle service requests quickly and clearly via a central inbox.

Explore CRM

Online shop

Use PlentyONE’s integrated online shop system: fast, responsive, modular and customisable, SEO-optimised – and seamlessly connected to all core functions and processes.

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Point of Sale

Connect your in-store POS systems to PlentyONE so that sales, inventory, and customer data come together in real time between online and offline commerce.

Reporting & analytics

Analyse revenue, performance, and trends in clear, transparent dashboards and make informed decisions with integrated business intelligence.

Integrations & data exchange

Connect PlentyONE to your existing IT landscape via APIs and ensure automated, reliable data exchange between all systems.

Full control over your workflows.

Put an end to admin chaos and information overload.

With individual settings, personalised user interfaces and granular role management, your teams work more efficiently from day one. Stop adapting your processes to the software – define detailed rules yourself, from custom order statuses to specific shipping profiles.
Always on the safe side.

Legally compliant across European e-commerce.

Tackle complex VAT rules with integrated support for country-specific VAT and customs rates – for accurate, compliant cross-border accounting.
TÜV-certified infrastructure protects your business and keeps you compliant, even at scale.

Product updates

New features & updates.
Ready for you.

Global e-commerce presents retailers with challenges every day. We continuously deliver new features and updates so you can act with confidence and control on every channel.

Discover the latest highlights from PlentyONE product development in 'PlentyONE Unpacked'.

Unpack now

FAQs
& Good-to-Knows

Some questions come up often. Others are just essential to know. We’ve collected both – so you can make confident decisions.

Still have questions?
We’re happy to help: sales@plentyone.com

What is meant by an e-commerce ERP?

An e-commerce ERP (Enterprise Resource Planning) is a comprehensive software solution that brings together and automates core business processes such as inventory management, order management, logistics and finance in a single system.

It is specifically designed for the requirements of online retail and multichannel operations, serving as the central control hub for your e-commerce business.
Do I need an e-commerce ERP?

If your e-commerce business is growing and you are handling high order volumes, complex logistics or sales across multiple sales channels, an e-commerce ERP such as PlentyONE becomes essential.

It enables you to automate workflows and process chains, reduce manual errors and create the foundation you need to scale efficiently and at speed.
Why sell across multiple channels in e-commerce?

By selling across multiple channels (multichannel), you increase your reach, tap into new customer segments and boost your revenue potential.

At the same time, you are not dependent on a single platform and can spread your business risk across different revenue channels – creating a more resilient brand presence.
What is unified commerce?

Unified commerce means managing all your sales channels – online shops, global marketplaces and stores – through a single, central platform in real time.

This keeps the customer experience consistent across every touchpoint, no matter where the purchase was made, and gives you a clear, end-to-end view of your business operations.
Is an ERP the same as a PIM or CRM?

No – but the systems are closely related.

An ERP (Enterprise Resource Planning) is the operational heart of your business, used to manage all your processes around stock, costs and capacities.

A PIM (Product Information Management) system is used to maintain rich product data such as texts, images and attributes.

A CRM (Customer Relationship Management) system helps you manage and control your customer data and interactions in a structured way.

PlentyONE combines a cloud-based e-commerce ERP with integrated PIM and CRM capabilities in a single platform, creating a clear, consistent central source of data.
I already use other software – why should I consider PlentyONE?

PlentyONE acts as the central data hub for your e-commerce operations, connecting and consolidating your existing (ERP) solutions.

By implementing PlentyONE, you replace the complex web of separate tools and manage your multichannel operations centrally from a single platform. This breaks down data silos, ensures real-time synchronisation between all systems and removes the need for manual data transfers.
How does PlentyONE manage stock across different channels?

PlentyONE ensures real-time synchronisation of your entire stock from a central data pool. This means that whenever changes occur, your stock levels are automatically updated across all connected marketplaces, online shops and price comparison portals.

This crucial functionality helps you prevent overselling (out-of-stock orders) and benefit from precise, cross-channel inventory and warehouse management.
Is PlentyONE a good fit for my business?

PlentyONE supports the full spectrum of e-commerce and is particularly well suited to mid-sized and large retailers with growing order volumes and increasingly complex structures.

The platform really comes into its own when you need deep, flexible integrations across marketplaces, shipping providers and payment service providers, and want to scale your business in a controlled way – both in day-to-day operations and as you grow.

One platform for your entire e-commerce

From chaos to unified commerce.

One platform, one source of truth

More channels, launched faster

Lean operations, scalable growth