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Multichannel commerce

Grow reach and revenue. Cut the complexity.

Reach more customers and increase sales through the power of multichannel commerce. Seamlessly integrate and connect with leading marketplaces and price comparison sites. Manage your entire value chain from one central platform to reduce overhead and scale with confidence.

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The question isn’t whether to go multichannel —
it’s how to do it right.

  • 68 %

    of online shoppers have made a purchase on a marketplace.

  • 73 %

    of shoppers are channel-agnostic, using multiple sales channels flexibly.

  • 54 %

    of German e-commerce revenue is generated through marketplaces.

  • + 30 %

    of purchase decisions start on marketplaces — for inspiration and product discovery.

GROWTH & MARKET EXPANSION

Grow Limitlessly, on +150 Channels, Worldwide.

Growth is just a channel away! Expand your reach to millions of potential customers. Unlock new sales channels to increase visibility and tap into new markets. Build your individual multichannel strategy and accelerate your growth by utilising the existing infrastructure, brand recognition, and customer base of global giants, local champions, and niche marketplaces.

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MultiChannel Operations

Multiply your Revenue Streams. Simplify your Setup.

Adding new sales channels doesn’t have to mean more complexity and overhead. With PlentyONE, you manage your multichannel business from one central hub. Keep data unified, operations efficient, customer service consistent, and your business scalable without increasing the workload.

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CENTRALISED ITEM DATA MANAGEMENT

Ensure Your Products Shine on Every Channel.

Manage all item data in one place and decide exactly where and how each product appears. Tailor texts, images, and pricing to the regulations and audience of every marketplace. Keep your brand consistent, your listings compliant, and your customers engaged — all while avoiding overselling, regardless of how many channels you operate. 

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Functional integration Depth

Power Your Data Flow Through Deep Integration.

Connect smarter, integrate deeper: With high-functioning connectors across +150 channels, PlentyONE goes beyond the basics — it untangles operational complexity and lets you scale without friction. 
Automatically sync product data, stock levels, and pricing in real time. Import orders, manage returns, send tracking updates, and handle refunds – all from one central platform.

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Nele Bülow, Marketplace Managerin, ORION

“Managing marketplaces used to be a daily pain point. Now, PlentyONE bridges the gap between our ERP and sales channels — giving us control, clarity, and capacities to scale.”

 

ORION

Features in Action

Take a Closer Look at Multichannel.

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Account Overview: Your central place to manage your sales channels.
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Listing Overview: Create and monitor your listings across sales channels.
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Channel Maps: Create channel-wide, and category-specific mappings of fields for data transfer.

Features fueling success

All the Tools to Grow Your Multichannel Business.

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Channel-wide 
Data Mapping

Accelerate channel integration by streamlining the data transfer with Channel Maps. Quickly map system data with channel fields across categories, and inherit these settings to your category-specific catalogues.

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Category-specific Data Mapping

Create granular, category-specific data mappings for selected channels with catalogues. This allows for full flexibility on information output, ensuring the best possible performance on the channel.

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Automatic Stock Reservation

Prevent overselling with real-time stock reservation across all channels. Ensure accurate inventory management and avoid letting your customers down.

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Messenger

Centralise all customer interactions across channels in one inbox. Respond faster, provide consistent support, and enhance customer satisfaction.

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Performance Dashboards

Actionable channel insights: Gain a comprehensive view of your sales performance across all channels. Track key metrics, identify trends, and make data-driven decisions to optimise your strategy.

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Document Builder

Design individual document templates for each sales channel, ensuring full compliance with marketplace-specific requirements.

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Custom Price Management

Create different prices for each marketplace to retain full control over your pricing strategy and run channel-specific promotions.

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Multilingual & Channel-Specific Content

Speak your customer’s language. Manage product information in multiple languages and tailor content for each sales channel to boost relevance and global reach.

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FAQs & Good-to-knows

Some questions come up often. Others are just essential to know the answers to. Here’s a collection of both – so you can make confident decisions.

Test PlentyONE Now!

Experience the full potential of our all-in-one e-commerce platform – free for 30 days. No Fees. No Commitment. Getting started is easy:

  1. Fill out the form – quick & hassle-free
  2. Receive your test system login details via email
  3. Start exploring – test all features and discover PlentyONE

Start your free trial now!

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