How toredo scales its multichannel strategy with its own online shop.
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toredo.de
PlentySeller
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Refurbished Tech
industry
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+110.000
happy customers
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7
channels
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PIM & OMS
ERP use of PlentyONE
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2016
Founded
Customer profile: toredo
toredo, legally operating as HS Sales GmbH, specialises in the sale of professionally refurbished electronics and B-grade goods.
With PlentyONE, the company manages not only its own online shop, toredo.de, but also its growing marketplace business. PlentyONE acts as the operational backbone for the entire order lifecycle as well as the central product data hub for sales on:
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Amazon
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eBay
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Refurbed
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Back Market
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Idealo
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Kaufland
Benefits of your own online shop
Control centre for growth and resilience
In highly competitive e-commerce markets, having your own online shop is the foundation for long-term success.
It opens up opportunities to create competitive advantages that are hardly achievable on marketplaces alone:
Brand building and customer loyalty
The brand has become a decisive purchasing factor. Only in your own shop can it be consistently presented — fostering emotional connection, higher repeat purchase rates, and genuine customer loyalty.
Channel diversification and resilience
A dedicated shop gives you freedom from marketplace fees, restrictions, and algorithms. It adds a sales channel you control, strengthening your resilience against competitive pressures.
Full control over the customer experience
From first click to checkout, you control every touchpoint. This level of control is the key to standing out through usability, content, and service.
The bottleneck
When your shop system hits its limits…
toredo, an expert in high-quality refurbished products, successfully grew with plentyShop LTS.
But as business complexity increased, the existing solution reached its limits: the specialised technology made further adjustments more time-consuming, suitable developers were hard to find — and changes could no longer be implemented at the desired speed.
At the same time, the individual logic of toredo’s complex multichannel business model demanded an online shop that is natively integrated into the existing system and can be adapted deeply and flexibly, without complicating operations.
“For us, moving to our own frontend was less a question of 'wanting' and more of necessity. In the refurbished sector, we deal with unique products, complex grading logics, and tax-specific requirements — all demands where standard themes quickly reach their limits.”
The trial run
Why standard shop solutions failed
The requirement
Alongside a complex marketplace operation, toredo aimed to benefit from its own online shop — without compromising the efficient, scalable processes already handled by PlentyONE as the central e-commerce platform.
In exploring future-ready solutions, they tested standalone shop systems. Initial impressions were promising: quick setup, simple installation, lots of templates.
Yet it quickly became evident:
External shops could not fully support toredo’s ambitions.
The insight
- Connectors:
Fragile, high-maintenance links between an external shop and ERP lead to synchronisation problems. - Costs:
Additional licences and extensions unnecessarily drive up operating costs. - Limits:
Strict restrictions — for example, on the number of product attributes — do not fit the complexity of the refurbished business.
the solution
The scalable shop
from PlentyONE
toredo chose the next-generation integrated PlentyONE shop system — a modern headless PWA built on proven frameworks.
In the backend, PlentyONE keeps products, inventory, and orders fully synchronised as a stable data hub. Meanwhile, toredo has complete freedom to shape the frontend in code, perfectly reflecting its unique product structure from the PIM — with no extra IT overhead.
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Modern
Technology -
Flexible
Design -
Full
Integration -
Easy
to use
“Now we rely on the new PlentyONE shop. It provides a modern, highly extensible foundation, giving us far more confidence in both technical and operational terms. […] This kind of flexibility is crucial when scaling complex e-commerce business models.”
When will your e-commerce take the next growth step?
toredo’s example proves that scaling, opening new sales channels, and managing complex processes requires a modern, central platform.
PlentyONE brings together ERP, multichannel, and your online shop — all in one integrated solution.
Unlock the benefits:
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1.
Unified Commerce
– all in one platformWith PlentyONE as a fully integrated e-commerce system, maintenance and administrative effort decrease: The shop comes as part of the platform, no fragile interfaces or external systems required — you grow, and the system grows with you.
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2.
Headless architecture
– fully flexible and robustTake control of your frontend — whether using the no-code editor or custom development. Deep integrations keep your data perfectly synchronised, making development and e-commerce operations simpler and more reliable.
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3.
Conversion-optimised
Progressive Web App technology provides a fast, seamless, app-like shopping experience on any device — stable even under heavy traffic. The result: happy, returning customers.
– on all devices
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Try PlentyONE
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- Import your items
- Make your first sale
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Unify your channels and start selling smarter — begin your free trial today.