Turn every order into growth.
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Fulfil Accurately and Quickly
Build trust and loyalty by creating a seamless experience — from purchase and payment to shipping, returns and refunds, across all your sales channels.
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Streamline Operations
Configure order management to match your workflows and automate processing to reduce manual effort, minimise errors, and boost efficiency.
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Scale Seamlessly
Grow without limits with a centralised, scalable solution that supports your business at every stage.
“When the COVID crisis hit, our fans around the world supported us by buying loads of merch — but our fragmented systems couldn’t keep up. With PlentyONE, we now manage orders, inventory, payments and shipments — all from one place, fast, reliably, and worldwide.”
Unified order Management across channels
Keep Every Order on Track – with Full Control.
Manage orders from every sales channel —marketplace, online shop, offline store — in a single, centralised system. Track every order through its lifecycle and enjoy complete visibility over statuses to speed up fulfilment, and reduce errors.
Flexible and Customisable Workflows
Tailor Order Processing to Your Operations.
Adapt workflows to your operations instead of adapting your business to the workflows.
Create custom order statuses, and automate transitions between them. Provide every company role with a suitable view.
Build branded document templates to match marketplace requirements, payment methods, countries, and more.
Integrated Payment and Refund Management
Handle Every Transaction Confidently.
Manage and automatically match payments, track your cash flow, create credit notes, send refunds, and handle dunning from one central location. Integrate leading payment providers to offer your customers fast, secure, and compliant transactions on their preferred payment method.
Smart Fulfilment and Shipping
Deliver Faster, Save Costs, and Exceed Expectations.
Automate order processing, customer communication, and logistics. Integrate multiple shipping and fulfilment providers, define shipping regions and profiles to automatically select the most cost-efficient service — for scalable operations worldwide.
Integrated Accounting and Tax Management
Simplify Taxes and Accounting.
Ensure full tax compliance with automated calculations and reporting. Seamlessly handle cross-border tax rules, generate tax-relevant documents, and export all necessary data for established accounting solutions. GoBD-compliant and future-ready.
Automatic Payment Assignment
Track payments effortlessly.
Automatically match incoming payments to orders to maintain a seamless cash flow overview.
Order Shipping
Register shipments and print labels in seconds. Connect with over 20 national and international shipping providers like DHL, DPD, Hermes, and GLS.
Shipping Regions & Profiles
Customise shipping rules per region. Define countries, regions, and shipping profiles to automate shipping methods based on order attributes.
Document Creation & Storage
Generate and manage compliant documents including modern formats like e-invoice.
Create invoices, credit notes, and export tax-relevant data securely — 100% GoBD compliant and IDW PS 880 certified.
Custom Order Statuses
Customise and automate your order workflows. Define individual order statuses and automate transitions according to your specific operational needs.
Country-Specific VAT Settings
Ensure compliance across locations. Set VAT configurations for each sales location to stay tax-compliant worldwide.
Subscription Management
Automate recurring orders.
Easily generate and ship recurring orders at selected intervals to offer subscription services.
Payment Processing & Refunds
Offer flexible payment options worldwide. Integrate standard and international payment providers, accept 30+ currencies, and manage refunds through the original payment method.
Document Builder
Create custom, on-brand templates. Design document templates tailored to marketplaces, payment methods, countries, and business requirements.
E-Invoice
Simplify electronic invoicing.
Unlock automated generation of e-invoices compliant with X-Invoice and Factur-X-Basic standards.
Taric Management for VAT
Stay on top of EU tariff regulations. Manage European tariff data for smooth cross-border taxation and compliance.
EBICS Integration
Secure banking connections.
Enable safe, encrypted data exchanges between your system and banking institutions via EBICS protocol.
