apoio - PlentyONE Enterprise Agency

apoio GmbH is a certified PlentyONE Enterprise Partner based in Hamburg, founded by former online merchants. The company supports growing D2C brands, established multichannel retailers, and e-commerce businesses in optimizing and automating PlentyONE processes — from system setup and complex migrations through to the development of custom plugins and API integrations. apoio has offices in Hamburg and Dortmund.

The agency serves SMEs and enterprise customers looking to automate error-prone manual workflows in warehousing, logistics, and accounting, and to build a scalable PlentyONE infrastructure. As former online merchants, the apoio team brings operational experience from day-to-day e-commerce and develops solutions based on real process requirements.

In addition to PlentyONE, apoio manages Shopify Plus projects and develops complex API integrations between both systems. Flexible support models, retainers, video courses, and workshops complement the service offering.

• PlentyONE setup and optimization — System setup, configuration, and ongoing process optimization.
• Process automation — Automation of manual workflows in warehousing, logistics, and accounting.
• Marketplace integration — Connection and management of marketplaces including Amazon and OTTO.
• Plugin and app development — Development of custom plugins and internal tools for specific business processes.
• API interface development — Development of complex integrations, including between PlentyONE and Shopify Plus.
• Migration — Support for complex system migrations to PlentyONE.
• Shopify Plus — Technical management and integration of Shopify Plus shops.
• Support and retainer — Flexible support models, workshops, and video courses for ongoing operations.

Typical apoio customers are D2C brands, multichannel retailers, and growing e-commerce businesses using PlentyONE and Shopify Plus that want to automate their backend processes.

• Rotho — Technical management of Shopify Plus shops in conjunction with PlentyONE for one of Europe's leading manufacturers of plastic consumer goods. Focus: data flow, workflow optimization, and interface performance.
• reisenthel — Continuous optimization of the PlentyONE infrastructure for the international lifestyle brand. Automation of warehouse, logistics, and order data for smooth growth in D2C and B2B.
• Henssler / Hensslers Schnelle Nummer — Process optimization and automation of product creation and other core processes within PlentyONE for the food and kitchen brand.
• Kavalio — Data management and interface optimization for a large, variant-rich product range in the equestrian sports segment. Process structuring for fast channel integrations and cross-channel inventory synchronization.